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When I Say No, I Feel Guilty Manuel J. Smith
Publisher: Random House Publishing Group

Do the right thing because it is right. Have the courage to face the truth. I also love the airplane example and I believe in it. These are the magic keys to living your life with integrity.” ~W. I once read a great book no this called, “When I Say No, I Feel Guilty” by Manuel Smith. The older I get the easier it is to say No and not feel guilty. Yesterday, I realized a conflict and will have to say No to an event I wanted to attend. Clement Stone Have you read that classic. Sandra, I appreciate your honesty here and love your message. It was called “assertiveness training,”and its primary developer and proponent was an enterprising psychologist by the name of Manuel J. If you struggle with over-committing yourself there is a solution to your dilemma. Being a servant leader doesn't mean you have to say yes every time someone asks for your assistance. Smith, the author of the ground-breaking book When I Say No, I Feel Guilty. Some people however, being hard-wired to say yes, find.